I plugged in a new microwave and it seemed to work (light came on and it beeped). I walked away but later noticed the microwave was off. I did the usual - unplugged it, plugged it back in, tried a different outlet - but nothing worked. Unsure if the problem was the microwave or the outlets, I called ER Electric and spoke with Romo who said he could come out, same day, at 1PM. He arrived exactly at 1PM and reset my outlets. I was so embarrassed but Romo laughed it off, said it was no problem, and did not charge me for his time. Thank you, Romo, for the learning experience and your kindness!

Responded immediately and team was on time, finished within the estimated time frame, and my place was left clean. Job well-done, highly recommend!

Weirdly rude when I tried to call. Rejected my calls instead of picking up to tell me they aren't working today and had something going on.

Romo and his team are fantastic. We had him install a subpanel about a year ago and his team paid close attention to detail to make sure everything not only worked well, but looked good too.About a week ago, we installed a new video doorbell that needed a higher voltage transformer. I called Romo and he said he'd come by to replace it. He stopped by, replaced the transformer, and didn't charge me. Not for the replacement part or his time.Romo’s just one of those genuinely good people. He takes pride in his work and is super kind while doing it. I’d recommend him and his team to anyone.

Showed up within an hour and diagnosed my issue. Great customer service!